1.       Introduction    This Cookie Policy has been updated 24th May 2018

1.1    Our website www.light-fix.co.uk uses cookies.
1.2    Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our
         website.

2.       Credit

2.1    This document was created using a template from SEQ Legal (https://seqlegal.com).

3.       About cookies

3.1    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent
         back to the server each time the browser requests a page from the server.

3.2    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless
         deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

3.3    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in
         and obtained from cookies.

4.       Cookies that we use

4.1    We use cookies for the following purposes:
 
         (a)    authentication - we use cookies to identify trusted web traffic; cookie name _cfduid used by Cloudflare Type HTTP Expiry One Year;
         (b)    status - we use cookies [to help us to determine if you are logged into our website cookies used for this purpose are:kc_sec_id;
         (c)    shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website[ (cookies used for this purpose are: kc_sec_id;
        (d)    [personalisation - we use cookies [to store information about your preferences and to personalise our website for you][ (cookies used for this purpose are: [identify 
                cookies])]]; This type of cookie is not used by our website at present but has been retained in the Cookie Policy.
        (e)    security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect
                our website and services generally cookies used for this purpose are: _cfduid Expiry 40 days; kc_sec_id Expires 33 days.
        (f)    [advertising - we use cookies [to help us to display advertisements that will be relevant to you][ (cookies used for this purpose are: [identify cookies])]]; This section is not
               relevant to our website at this time but has been retained in the Cookie Policy for transparency.
       (g)    analysis - we use cookies [to help us to analyse the use and performance of our website and services][ (cookies used for this purpose are: PHPESSID used by
               StatCounter Expiry Continuous; _utma, _ga used by Google Analytics Expiry seven months and 23 months respectively
       (h)    cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: [_EU_cookie_law_consent
               Expiry 30 days.
       (l)     social media – social media links are on our website, cookies for this purpose are; Pinterest  _pinterest_cm Expiry Eleven months Pinterest’s Privacy Policy is available
               at   https://policy.pinterest.com/en/privacy-policy;  Facebook datr, pl, xs Expiry 30 days The Facebook Privacy Policy is available at
               https://en-gb.facebook.com/policy.php ; Twitter csrf_same_site_set expiry 60 days You can view Twitters Privacy Policy at https://twitter.com/en/privacy

5.       Cookies used by our service providers

5.1    Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

5.2    We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating 
         to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies
         are: _utma and _ga

5.3    We use the third party Blogger to publish our blog. This service uses cookies to monitor the performance and effectiveness. Blogger is owned by Google; please see 5.2 for
         the Privacy Policy

5.4   Our third party website designers use cookies on the website to ensure the website is performing as it should be and for security purposes.  You can view the privacy policy of
        this service provider at https://www.upshotmedia.co.uk/privacy-policy

6.       Managing cookies

6.1    Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can
         however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c)    www.opera.com/help/tutorials/security/cookies/ (Opera);
(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e)    https://support.apple.com/kb/PH21411 (Safari); and
(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

6.2    Blocking all cookies will have a negative impact upon the usability of many websites.

6.3    If you block cookies, you will not be able to use all the features on our website.

7.       Cookie preferences

7.1    You can manage your preferences relating to the use of cookies on our website by visiting: https://www.civicuk.com/cookie-control https://adssettings.google.com  
         tools.google.com/dlpage/gaoptout        www.youronlinechoices        

8.       Our details

8.1    This website is owned and operated by King’s Chandelier Services Ltd  Light-Fix is a trading name for King's Chandelier Services Ltd

8.2    We are registered in England and Wales under registration 06260527, and our registered office is at Riverside House Maldon Road Heckfordbridge Colchester Essex UK
         CO3 0SW

 8.3   You can contact us:

          (a)    by post, to Light-Fix, King’s Chandelier Services Ltd Riverside House Maldon Road Heckfordbridge Colchester Essex CO3 0SW UK
          (b)    using our website contact form; https://www.light-fix.co.uk/contact.html
          (c)    by telephone, on the contact number published on our website from 10a.m. to 3.pm. Monday to Friday; or
          (d)    by email, using [email protected]